Payment Policy

At Stylavie, protecting your security is our top concern. We use 128-bit SSL encryption to ensure your personal information—such as passwords and payment details—remains secure and confidential during all transactions. You can shop with peace of mind, knowing that every form on our website is encrypted to safeguard our German customers.

Accepted Payment Methods

We offer a range of secure payment options for your convenience, including:

  • Visa
  • Mastercard
  • Amex
  • Discover
  • JCB
  • Apple Pay
  • Diners Club

All prices are listed in EUR. Please refer to our Shipping policy for more details, including shipping options to Germany.

Billing Information

You agree to provide current, complete, and accurate billing information. This includes your full name, billing address, contact number, and other relevant details. Failure to provide accurate information may result in delays or the inability to process your order.

Payment Authorization

By providing your payment details, you authorize Stylavie to charge the total purchase amount to your selected payment method. You confirm that you are the authorized cardholder and responsible for the payment.

Order Confirmation and Invoicing

Upon successful order placement, you will receive an order confirmation via email. An electronic invoice will also be sent for your records.

Payment Security

We prioritize the security of your payment information. All transactions are processed through secure and encrypted payment gateways to protect your sensitive data. Stylavie does not store or retain your credit card details.

Refunds and Cancellations

Our refund and cancellation policy is outlined separately. Please refer to our Refund Policy for detailed information on eligibility, process, and timelines.

Disputed Charges

If you believe there has been an error with your order or payment, please get in touch with our customer support immediately. We will investigate and resolve any concerns.

Changes to Billing Terms

Stylavie reserves the right to modify these Billing Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.

Contact Information

For any billing-related inquiries, please contact our customer support team at:

Phone Number: +49 15510 690084

E-mail: support@stylavie.shop

Address: Hofheimer Str. 32, 65931 Frankfurt am Main, Germany

Opening Hours:  10:00 am - 6:00 pm (Monday to Friday)